Effective communication skills for professionals | Power Skills

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Effective communication skills for professionals

This practical course is designed for professionals who want to strengthen how they communicate in person, virtually, and across diverse teams. Learn how to express ideas clearly, listen actively, and adjust your message to suit different audiences and contexts. Build the skills and confidence to influence outcomes, engage others, and foster strong working relationships.

$795 excl. GST

1 day

Brisbane, Melbourne, Sydney, Perth and Virtual

Refine your communication style and strengthen your professional presence

In today’s collaborative and fast-moving environment, the ability to communicate clearly and persuasively is essential. Whether you're influencing a project, leading a team, or building stakeholder trust, strong interpersonal communication makes the difference.

This hands-on course gives you practical tools to become a more effective communicator. You’ll explore how to adapt your style, navigate cultural or psychological barriers, and use active listening and questioning to connect with others and influence action.

Real-world activities and scenarios will help you apply these skills immediately, whether in conversations, meetings, presentations, or written communication. You’ll also gain strategies for using AI tools ethically and effectively in your communication workflows.

By the end of this course, you’ll be able to:

  • Adjust your communication approach to suit different people and situations
  • Recognise and overcome barriers to effective communication
  • Strengthen your listening, questioning, and messaging techniques for clarity and influence

Key content areas:

  • Recognising and adapting your communication style
  • Understanding barriers: culture, bias, and perception
  • The three levels of listening
  • Clarifying intent and confirming understanding
  • Framing powerful questions
  • Understanding needs and audience expectations
  • Crafting messages for maximum relevance
  • Presentation delivery strategies
  • Leveraging generative AI to enhance communication outputs

As part of our integrated learning experience, this course offers the flexibility to join in person or virtually. Participants may attend training at our purpose-built venues or dial in remotely. Trainers are skilled in both formats and ensure an interactive, engaging experience using the latest virtual tools.

Whether you're onsite or online, this course delivers a structured, practical learning experience that encourages active participation and long-term retention.

For group bookings, we can customise this course to your needs and deliver it at your workplace, at our training centre, or online.

Materials: All participants receive a detailed learner workbook to support learning and post-course application.

This course does not include a formal assessment.

On completion, participants receive a digital badge via the Credly Acclaim platform. This can be shared on your LinkedIn profile or professional network as a mark of your achievement.

PDUs

Participants who hold the Project Management Professional (PMP)® credential from the Project Management Institute (PMI)® can claim 7 PDUs under the Power Skills category upon completing this course.

Those with AIPM-recognised project management certifications (CPPP, CPPM, or CPPD) are eligible to receive 14 CPDs for this training.

PMI and Project Management Professional (PMP) are registered trademarks of the Project Management Institute, Inc.

Where is the training venue located?

Sydney courses: 45 Clarence Street, Sydney.
Melbourne courses: 34 Queen Street, Melbourne.
Brisbane courses: 215 Adelaide Street, Brisbane.

Can I request an invoice before payment?

Yes. Select ‘invoice’ during the online checkout process, and our team will contact you to organise payment.

Is this a certified course?

No. This is not an accredited certification but participants will receive a digital badge on completion.

Our website offers three payment options for training courses. When you select "BOOK NOW" you will be taken to the checkout. Step two: "Billing Details" is where you can select from the three payment options:

  • Credit Card Payments: Power Skills uses Stripe payment gateway to process Visa, Mastercard, Amex, as well as Apple Pay and Google Pay transactions. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry so you can be confident that your card details are protected for online purchases.
  • Bank Transfer: We cannot guarantee your registration(s) until your payment is cleared (bank transfers take 3 days to process). Instructions for payment by bank transfer will be provided at the end of the order process.
  • Invoice: An invoice will be sent to you after you complete the booking. Payment is required 14 days before the course start date. If you're buying within 14 days, you need to arrange payment ASAP with a minimum of 72 hours before course start date.

Who should attend?

This course is ideal for professionals who want to improve the way they communicate with colleagues, clients, or stakeholders. If you’re looking to increase clarity, confidence, and influence in your workplace interactions, this course is for you.

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Flexible group delivery

Upskill your team to enhance collaboration and delivery outcomes with our accredited training solutions

We offer group training options with volume-based pricing and flexible delivery formats — on site, virtually, or at our dedicated venues.

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  • 24/09/2025
    Communicating with Impact
    Hybrid Sydney
      • $795.00
    excl. GST
    Book now
  • 07/11/2025
    Communicating with Impact
    Hybrid Sydney
      • $795.00
    excl. GST
    Book now
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