Equip yourself with the communication, leadership, and adaptability to perform and thrive in any role.
Brisbane, Melbourne, Sydney, Perth and Virtual
Earn 7 PDUs (Power Skills) if you hold the PMP® credential from PMI®
1 day
Professionals trained each year
Empowering individuals across Australia and Southeast Asia.
Years of experience
Decades of expertise in professional capability development.
Of the top 200 ASX companies
Driving performance across Australia’s largest organisations.
Organisations supported
Trusted by global brands, government agencies, and high-performing teams.
Soft skills, also known as Power Skills, are people-focused abilities that help professionals communicate and collaborate effectively. They include the interpersonal and behavioural capabilities that shape how individuals solve problems, manage relationships and contribute to team performance. Soft skills influence day-to-day behaviour and are essential across all industries because they directly affect how work gets done.
A soft skill is a non-technical ability that supports effective interactions at work, such as communication, teamwork or emotional intelligence. Soft skills help people collaborate, manage conversations, adapt to different situations and handle conflict constructively. They complement technical knowledge and play a major role in workplace performance and career progression.
Examples of soft skills include communication, leadership, teamwork, emotional intelligence, negotiation and problem-solving. They also include stakeholder engagement, conflict resolution, facilitation, presentation skills, adaptability, time management and critical thinking. These abilities help professionals work confidently with colleagues, customers and stakeholders.
Soft skills describe the behaviours and interpersonal strengths that affect how someone communicates and collaborates at work. They reflect how well a person listens, manages relationships, responds to challenges and contributes to a positive workplace environment. Soft skills are crucial because they influence the quality of teamwork and organisational culture.
Soft skills are non-technical, people-centred abilities that support communication, teamwork, leadership and problem-solving. They include behaviours such as active listening, presenting ideas clearly and managing emotions. Soft skills shape how individuals interact and are essential to strong workplace performance across all industries.
Soft skills are interpersonal and behavioural abilities like communication, teamwork and leadership, while hard skills are technical competencies gained through training or experience. Both skill sets are important, but soft skills determine how effectively technical capabilities are applied in real workplace situations. Together, they form a complete professional skillset.
Soft skills relate to communication, behaviour and personal effectiveness, while hard skills relate to technical knowledge and specific job tasks. For example, presenting clearly is a soft skill, while using a software program is a hard skill. Both are essential, but soft skills often play a bigger role in teamwork, leadership and stakeholder engagement.
Both skill types are important, but soft skills often have a stronger influence on leadership, collaboration and long-term career success. Hard skills help someone complete technical tasks, while soft skills determine how effectively they communicate, solve problems and work with others. Many employers report soft skills as the biggest capability gap in teams today.
Soft skills are behavioural and interpersonal abilities such as communication, leadership and emotional intelligence. Hard skills are technical, measurable competencies needed to perform specific tasks or use specialised tools. Successful professionals rely on both, with soft skills enhancing how technical expertise is applied.
Communication is one of the most common soft skills and includes listening, presenting clearly and adapting your message to different audiences. Strong communication skills help professionals engage stakeholders, collaborate across teams and lead discussions effectively. This capability is essential in almost every modern workplace.
Soft skills for a resume highlight how you communicate, collaborate and solve problems. Examples include teamwork, leadership, emotional intelligence and critical thinking. Employers value these skills because they show how effectively you perform in real workplace situations and interact with colleagues and clients.
List your soft skills clearly and support them with examples of how you’ve applied them at work. For instance, highlight experiences such as leading meetings, resolving conflict or presenting to stakeholders. This approach gives employers confidence that your soft skills are proven, not theoretical.
Soft skills training, also called Power Skills training, helps people build stronger communication, leadership and collaboration abilities. It focuses on practical behaviours such as managing conflict, influencing stakeholders, improving emotional intelligence and leading teams. Soft skills training helps professionals apply these capabilities immediately in their workplace.
Soft skills and Power Skills training is available through providers such as Power Skills by PM-Partners, with courses delivered nationally across major cities and virtual formats. Training focuses on practical application and is trusted by organisations across Australia. It helps individuals and teams build measurable capability for everyday use.
Sydney-based professionals can access instructor-led Power Skills training through PM-Partners' Sydney training centre or join virtual sessions from anywhere. Courses cover communication, leadership, negotiation, facilitation and emotional intelligence. These programs help professionals strengthen workplace performance and confidence.
Power Skills are high-value soft skills that improve communication, leadership, collaboration and performance. They include emotional intelligence, negotiation, facilitation, presentation skills, teamwork and stakeholder engagement. Power Skills help professionals build influence, manage relationships and lead confidently across all types of workplaces.
Power Skills training develops the interpersonal, communication and leadership capabilities needed for effective workplace performance. It focuses on practical scenarios where participants learn to apply new behaviours immediately. Power Skills training strengthens collaboration, decision-making and stakeholder engagement for both individuals and teams.
Common soft skills include communication, leadership, teamwork, emotional intelligence, negotiation, problem-solving, conflict resolution, facilitation, stakeholder engagement, time management and presentation skills. These abilities help individuals work effectively with others and handle a wide range of workplace challenges.
Soft skills can be measured through observable behaviour, performance reviews, stakeholder feedback and real workplace outcomes. Organisations also use assessments, role-plays and 360-degree evaluations to measure communication, leadership and collaboration. With the right structure, soft skills can be assessed just as reliably as technical abilities.